Description
Overview
This program gives you powerful tools to enhance your working relationships. As a result, your corporate report card will always be marked, “Works and plays well with others.”
Why should you attend ?
Classic research by the Carnegie Foundation found that success in your career depends less on your technical skills than on your ability to work with, get along with, communicate with, and interact with people.
Areas Covered in the Session
You’ll learn how to:
- Apply the principle of “mutual reciprocity” to build trust with peers, clients and colleagues.
- Use the magic power of “Other Focus” to bring out the best in them.
- Connect with clients by using bonding behaviors
- Overcome differences of opinion within your team to achieve win/win outcomes.
- Increase your ICSR (Internal Customer Satisfaction Rating).
- Adapt your working style to mesh with others.
- Identify and celebrate the strengths of others to achieve greater results.
- Increase team cohesiveness.
Who will benefit
- Anyone who works with people
Instructor Profile
Larry Johnson, is the co-author of two top-selling books: Absolute Honesty: Building A Corporate Culture That Values Straight Talk And Rewards Integrity. He’s also written for Huffington Post and has been quoted in the Wall Street Journal and the Harvard Business Review. Larry has written more than 200 published articles on the topic of improving organizational culture.
Larry has delivered more than 2000 presentations for association conferences, corporations and government organizations including:
• SGMP (Society of Government Meeting Planners)
• SHRM (Society of Human Resource Management)
• Southwest Airlines
• Harley-Davidson
• Training Magazine National Conference & Expo
He’s also presented more than 300 webinars for various clients
